Terms and Conditions

Welcome to NexuSelf! These Terms and Conditions ("Terms") govern your use of our website and mobile application ("Service"), operated by NexuSelf ("Company," "We," "Us," or "Our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Service.

1. Eligibility

You must be at least 13 years of age to use NexuSelf. If you are under 18, you represent that you have your parent or guardian's permission to use the Service and that they have read and agreed to these Terms on your behalf.

2. Definitions

Account: A user profile registered with NexuSelf.
Service: The NexuSelf website and mobile application, including all features and content.
User: Any individual who accesses or uses the Service.
Subscription: Paid access to premium features within the Service.

3. Account Registration

To access certain features of NexuSelf, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Billing

We offer the following subscription plans:

Monthly Plan: ₹599/month
Yearly Plan: ₹2999/year

Each subscription plan provides full access to all premium features of the NexuSelf app.

By subscribing, you authorize us to charge your chosen payment method on a recurring basis until you cancel your subscription. For monthly plans, you will be billed every month on the same date as your initial subscription. For yearly plans, you will be billed once per year on the anniversary of your subscription date.

Payment Process

Your payment information is securely processed through authorized payment gateways that comply with industry standards (PCI-DSS).

If a payment fails, we will attempt to process the payment again within 7 days. If payment continues to fail after multiple attempts, your subscription will be automatically canceled, and access to premium features will be revoked.

Price Changes

We reserve the right to change subscription prices at any time. Any price changes will be communicated to you in advance. Price changes will take effect at your next billing cycle after the announcement.

Free Trial

If we offer a free trial period:

  • Trial periods are 3 days long
  • You will not be charged during the trial period
  • Your subscription will automatically convert to a paid subscription at the end of the trial period unless canceled prior to the trial expiration
  • You may only use one free trial per account

Cancellation and Refunds

Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of the current billing cycle. You will continue to have access to premium features until the end of your current billing period.

Refund Policy

Refunds will not be provided for partial subscription periods or for unused time on your subscription. However, we may issue refunds at our discretion in the following circumstances:

  • Accidental or duplicate charges
  • Technical issues that substantially prevented access to the service
  • Unauthorized charges (subject to verification)

To request a refund, please contact our customer support within 7 days of the charge in question.

Auto-Renewal

All subscriptions automatically renew unless canceled prior to the renewal date. By subscribing, you authorize us to automatically charge the subscription fee to your payment method at the beginning of each billing cycle.

Taxes

Subscription fees are inclusive of all applicable taxes unless stated otherwise. If there is a change in tax rates or applicability, your subscription charges may be adjusted accordingly.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of our subscription services with or without notice. If we discontinue a subscription plan entirely, we will provide a prorated refund for any unused portion of your subscription.

5. Intellectual Property

Ownership

All content, features, and functionality within the NexuSelf app, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and code, are owned by NexuSelf or our licensors and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the NexuSelf app and its content solely for your personal, non-commercial use in accordance with these Terms and Conditions. This license does not include any resale or commercial use of the app or its contents.

Restrictions

You may not:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the NexuSelf app
  • Use any content for commercial purposes without our express written consent
  • Remove any copyright, trademark, or other proprietary notices from any content
  • Scrape, data-mine, or use automated means to collect data from the app
  • Reverse engineer, decompile, or disassemble any portion of the app

Trademarks

The NexuSelf name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of NexuSelf or its affiliates or licensors. You may not use such marks without our prior written permission.

User Content

You retain ownership of any content you submit, post, or display on or through the NexuSelf app. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with providing and promoting the app.

6. User Conduct

You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service
  • Use the Service for any purpose that is unlawful or prohibited by these Terms

7. Health and Fitness Disclaimer

Not Medical Advice

NexuSelf provides fitness tracking, workout suggestions, and nutrition guidance for informational and recreational purposes only. The content and features available through our app do not constitute medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before beginning any diet or exercise program or if you have any questions or concerns about your health.

Fitness Recommendations

Our workout suggestions and fitness recommendations:

  • Are generated based on general fitness principles and the information you provide
  • Are not tailored to account for specific medical conditions unless explicitly stated
  • Should be followed at your own discretion and comfort level
  • May not be suitable for everyone

Calorie and Nutrition Tracking

The calorie tracking and nutritional information provided by NexuSelf:

  • Is based on generally available nutritional databases and calculations
  • May not be completely accurate for all foods, especially regional or homemade items
  • Should be considered estimates rather than precise measurements
  • Is not intended to diagnose or treat any medical condition

Hydration Tracking

Our hydration recommendations:

  • Are general guidelines based on common health principles
  • Do not account for specific medical conditions that may affect hydration needs
  • Should be adjusted based on your activity level, environment, and health status

Assumption of Risk

By using NexuSelf's fitness features, you acknowledge and agree that:

  • Physical exercise involves inherent risks and hazards
  • You are voluntarily participating in these activities
  • You assume all risks associated with using fitness information from our app
  • You are responsible for exercising within your limits and stopping if you experience pain or discomfort

Results and Outcomes

NexuSelf does not guarantee specific fitness results or outcomes. Individual results will vary based on:

  • Starting fitness level
  • Consistency of use
  • Adherence to suggested programs
  • Individual biological factors
  • Diet and other lifestyle factors outside our app's control

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.

9. Termination

Termination by NexuSelf

We reserve the right to suspend or terminate your access to NexuSelf, without prior notice or liability, under the following circumstances:

  • Violation of these Terms of Service
  • Engaging in fraudulent, illegal, or abusive activities
  • Failure to pay subscription fees after multiple attempts
  • Using the app in a manner that places excessive load on our infrastructure
  • Creating multiple accounts for abusive purposes
  • Attempting to access restricted areas of the app
  • Any other use that we reasonably believe is inconsistent with the intended purpose of NexuSelf

Termination by User

You may terminate your account at any time by:

  • Using the account deletion option within the app settings
  • Contacting our customer support team

Effects of Termination

Upon termination of your account:

  • Your access to all premium features will cease immediately
  • You will no longer have access to your account data and content
  • We may retain certain information as required by law or for legitimate business purposes
  • We will not refund any remaining portion of your current subscription period unless required by law
  • Any outstanding payments will remain due and payable

Data Retention After Termination

After account termination:

  • We will retain your personal data for a period of 45 days before permanent deletion
  • During this period, you may request reinstatement of your account by contacting customer support
  • After this retention period, your data will be permanently deleted and cannot be recovered

Survival

The following sections of these Terms will survive termination: Intellectual Property, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive termination.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEXUSELF AND ITS SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. NEXUSELF DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEXUSELF, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES;
  • DAMAGES RELATING TO ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
  • DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET SYSTEM REQUIREMENTS;
  • DAMAGES ARISING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE;

RESULTING FROM YOUR USE OF NEXUSELF, ANY CONTENT POSTED ON THE SERVICE, OR ANY OTHER MATERIALS OBTAINED THROUGH THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT NEXUSELF HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

Cap on Liability

IN THE EVENT THAT LIABILITY CAN BE IMPOSED ON NEXUSELF DESPITE THE FOREGOING LIMITATIONS, IN NO EVENT WILL NEXUSELF'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO NEXUSELF FOR THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ₹1,000.

12. Dispute Resolution

Informal Resolution

If you have any concerns or disputes about the Service, you agree to first try to resolve the dispute informally by contacting us.

Arbitration

If a dispute cannot be resolved informally, you and NexuSelf agree to resolve any disputes through binding arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996, rather than in courts of general jurisdiction.

Class Action Waiver

Any proceedings to resolve disputes will be conducted on an individual basis. Neither you nor NexuSelf will join or consolidate claims in arbitration by or on behalf of other users, or arbitrate any claim as a representative member of a class or in a private attorney general capacity.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice in the app. Your continued use of NexuSelf after such notification constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please Contact us

Last Updated: April 1, 2025